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NG Associates · Practice Area

Consumer Complaints – Delhi Consumer Commissions

The Consumer Protection Act, 2019 lets consumers seek refunds, replacement and compensation for defective goods, deficient services and unfair trade practices. NG Associates represents consumers and businesses before the District, State and National Consumer Commissions.

Matters We Handle

Which Commission Hears Your Complaint

Based on the value of goods or services paid for:

Commission Value
District Commission Up to ₹50 lakh
State Commission Above ₹50 lakh, up to ₹2 crore
National Commission Above ₹2 crore

Frequently Asked Questions

Is there a time limit to file a consumer complaint?

Yes. Usually within 2 years of the cause of action, though delay can be condoned for sufficient cause.

Where can I file?

Where the opposite party works or carries on business, or where you, the complainant, reside or work.

Can I file a consumer complaint online?

Yes. Consumer complaints can be filed electronically through the official online portal of the consumer commissions.

Do I need to send a legal notice first?

It is not mandatory, but a notice often helps settle the matter and records the dispute.

Our chambers are in the Rohini Court Complex. Read how matters proceed there: Rohini Court Lawyers – NG Associates.

Contact NG Associates

Block 1, Lawyers’ Chambers, Rohini Court Complex, New Delhi – 110085
Phone: +91 93191 90118

The information on this page is for general information only and is not legal advice.

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